Updated 3 months ago.
Due to recent events surrounding the COVID-19 virus, we realize your household’s needs for reliable internet may change in the coming weeks. We want to assure you, our 100% fiber-optic network was built for critical times such as these, as your demand for faster connections and more bandwidth may increase, due to more devices being online, allowing you to work from home, complete online classwork, and fill the downtimes while streaming, surfing, and gaming.
If you find your home requiring increased speeds, we are here to help. Metronet offers a no-obligation Speedboost (EXPIRED MAY 31, 2020) to get you the speeds you need. Give us a call at 877-407-3224 and we will boost your current speeds for the next 60 days for free! Offer expires May 31, 2020.
If you have family, friends, neighbors, or co-workers who may need assistance keeping their households connected to reliable internet service, we are here to help. In addition to no data caps, and no long-term contracts, Metronet will waive all installation fees (EXPIRED MAY 31, 2020) for new residential customers, and we will give you a $100* account credit (EXPIRED MAY 31, 2020) if someone you refer signs up and installs Metronet’s services. Give us a call at 1-877-407-3224 and we’ll guide you through the process. Offer expires May 31, 2020.
For some, paying monthly bills may be tougher during this period. Our care team is willing to work with you should the need arise. Simply contact us by emailing customer_service@metronet.com or by calling 877-407-3224 and we can discuss your alternatives.
We hope you and your family will remain safe and healthy in these unprecedented times. Metronet has always been committed to delivering fast, reliable internet to our customers, with no data caps, no long-term contracts, and local customer service. We sincerely appreciate your business and want you to know we are here to help you during this particular time of need. If you have any questions, please email us at customer_service@metronet.com or call 877-407-3224.