Unlimited Phone delivers peace of mind a cell phone alone can't.
UNLIMITED PHONE + FIBER INTERNET
Have Questions About Metronet Unlimited Phone? We Have Answers!
FAQs
Are there any additional monthly charges when adding home phone to my fiber internet plan?
No. When you add Unlimited Phone to your internet plan, you pay one low monthly fee. Battery backup services are available for a one-time additional fee.
Do I need to purchase additional equipment to add Unlimited Phone?
No. Unlimited Phone is a VoIP (voice over Internet Protocol) phone service. VoIP service uses a broadband internet connection to make phone calls rather than a regular phone line. Your Metronet technician will install an ONT (Optical Network Terminal) to connect your fiber internet. You can use existing phone jacks and any phone you want, so you don’t need to purchase any additional equipment from Metronet.
Can I keep my current phone number?
Yes. We know that switching numbers can be a huge hassle, so we make things easy for you with Unlimited Phone. We will work with you to port over your current number, so nobody needs to learn a new one!
Will I get help setting up my home phone?
* Offers subject to change; available to new residential customers only. May not be combined with other offers. Services are subject to all applicable Terms and Conditions. In select markets, Metronet may offer asymmetrical speeds. Advertised speed based on wired connection and compatible equipment; see our Network Management and Broadband Internet Service Disclosures for more details. Services not available in all areas. Restrictions apply. The pricing for the 1 Gb/1 Gb offer is locked for the first twelve months of service. The price will increase by $10 per month at the beginning of the thirteenth month of service. At the beginning of the twenty-fifth month of service, the price will increase by another $10 per month. At the beginning of the thirty-seventh month of service, Metronet's then current standard rate will apply. An eero router is provided at no additional cost when purchasing Metronet internet speeds up to 5 Gb; and equipment must be returned at time of cancellation. Upon any service suspension or voluntary service downgrade, pricing will revert to Metronet's then-current standard rates. Gift Card offer requires purchase of 1 Gig or 2 Gig speed from October 25, 2024 to December 2, 2024. To redeem gift card offer, customer must pay for 2 full months of qualified service(s). After 2 full months of payments, a link will be emailed to the account holder to claim the gift card. At that time, your gift card will be mailed, which may take up to 8 weeks after request submission. If qualified services are canceled or downgraded before the 12th month, the gift card amount will be billed to the customer account. One gift card offer per household. **A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission.© 2024 Ziff Davis, LLC. All Rights Reserved. The advertised price does not include applicable taxes and fees (including installation fees and $12.95 per month Tech Assure fee).