Have Questions About Metronet in Plainfield? We Have Answers.

FAQs

Is Metronet fiber internet available in Plainfield, Illinois?

• We currently service, or will service, many locations in Plainfield. To find out if our fiber internet is available at your address, click here.

What if Metronet isn't available at my address?

• Our construction teams are working their way to your Plainfield neighborhood! If you checked your address and received the message that "we're on our way," you can pre-order service to lock in any current pricing and promotions, receive regular construction status updates, and get priority scheduling once your address is serviceable.

Can I use WiFi with Metronet fiber?

• Yes! Many of our internet plans include an eero wireless router, so you can keep devices connected throughout your house. WholeHome WiFi is also available, at an additional cost, keeping you connected and reducing dead zones where you need coverage.

How much does fiber internet in Plainfield cost?

• Internet usage varies from household to household, so Metronet offers plans with varying speeds at different price points. All of our plans come with unlimited data and tech support, but your monthly cost will depend on the speed you choose.

Does Metronet fiber internet have data caps?

• No! Metronet internet plans include unlimited data. Without data caps, you can use all the data you need on as many devices as you want.

Does Metronet throttle the internet during peak usage times?

• Metronet never throttles the internet. While some internet service providers claim not to throttle service, they do slow service during peak usage times. Metronet will not slow your service down, even during periods of high usage.

* Offers subject to change; available to new residential customers only. May not be combined with other offers. Services are subject to all applicable terms and conditions located at www.metronet.com. In select markets, Metronet may offer asymmetrical speeds. Advertised speed based on wired connection and compatible equipment; see our Network Management and Broadband Internet Service Disclosures at www.metronet.com for more details. Services not available in all areas. Restrictions apply. Pricing for the 500/500 Mb, 1/1 Gb, and 2/2 Gb are current standard rates. Offer of free installation is based on a one-time $75 credit is valid through August 1, 2025 - September 2, 2025. An eero router is provided at no additional cost when purchasing Metronet internet speeds; and equipment must be returned at time of cancellation. Upon any service suspension or voluntary service downgrade, pricing will revert to Metronet's then-current standard rates. The advertised price does not include applicable taxes.