Have Questions About Metronet in Tallahassee? We Have Answers.

FAQs

Is Metronet fiber internet available in Tallahassee, Florida?

• We currently service, or will service, many locations in Tallahassee. To find out if our fiber internet is available at your address, click here.

What if Metronet isn't available at my address?

• Our construction teams are working their way to your Tallahassee neighborhood! If you checked your address and received the message that "we're on our way," you can pre-order service to lock in any current pricing and promotions, receive regular construction status updates, and get priority scheduling once your address is serviceable.

Can I use WiFi with Metronet fiber?

• Yes! Many of our internet plans come with a free eero wireless router, so you can keep devices connected throughout your house. WholeHome WiFi is also available, keeping devices connected no matter where you are in your home.

How much does fiber internet in Tallahassee cost?

• Internet usage varies from household to household, so Metronet offers plans with varying speeds at different price points. All of our plans come with unlimited data and tech support, but your monthly cost will depend on the speed you choose.

Does Metronet fiber internet have data caps?

• No! Metronet internet plans include unlimited data. Without data caps, you can use all the data you need on as many devices as you want.

Does Metronet throttle the internet during peak usage times?

• Metronet never throttles the internet. While some internet service providers claim not to throttle service, they do slow service during peak usage times. Metronet will not slow your service down, even during periods of high usage.

*Offers subject to change; available to new residential customers only. May not be combined with other offers. Services are subject to all applicable terms and conditions located at www.metronet.com. Advertised speed based on wired connection. Services not available in all areas. Restrictions apply. An eero router is provided at no additional cost when purchasing Metronet internet speeds up to 2 Gb; and equipment must be returned at time of cancellation. Gift Card offer requires purchase of 1 Gb or 2 Gb speed from April 1, 2024 to April 30, 2024. To redeem gift card offer, customer must pay for 2 full months of qualified service(s). After 2 full months of payments, a link will be emailed to the account holder to claim the gift card. At that time, your gift card will be mailed, which may take up to 8 weeks after request submission. If qualified services are canceled or downgraded before the 12th month, the gift card amount will be billed to the customer account. One gift card offer per household. The advertised price does not include applicable taxes and fees (including installation fees and $12.95 per month Tech Assure fee in select markets).