In December 2021, we were thrilled to announce Metronet’s further expansion into Michigan with the acquisition of CTS Telecom. If you are a former CTS customer, we are excited to welcome you into the Metronet family! Here are some resources we think you'll find useful:


Residential Customer Resources:

  • For questions about billing, please call (866) 613-5706.
  • Access your myMetronet Customer Portal to set up automatic payments, sign up for email and text notifications, and more HERE.
  • Customer Care is available Mon. - Fri. from 7 AM - 9 PM CST, Sat./Sun. from 8 AM - 8 PM CST at (844) 459-2361.
  • For 24/7 technical support, installation, or service-related issues, call (844) 692-6184.


Business Customer Resources:

  • The Metronet Business website can be found HERE.
  • Business Technical Support: (833) 393-6857
  • Business Customer Service: (855) 769-0936
  • Business Sales: (888) 885-3427


Interested in Signing Up?

You can check for service availability, view product and pricing information, and sign up for Metronet's 100% fiber-optic services HERE.