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<strong>What can we help you with?</strong>

What can we help you with?

Browse our helpful support articles by category below.

WHOLEHOME WIFI POWERED BY EERO

Can I use a Tablet to Manage my Network?

While the eero App is not currently formatted for tablet use, users will still have access to full functionality on their tablets

WHOLEHOME WIFI POWERED BY EERO

Can Multiple People Manage an eero Network?

At this time, there can only be one account used to manage an eero network

WHOLEHOME WIFI POWERED BY EERO

Does eero Replace my Modem?

Eero operates with an ONT rather than a modem

WHOLEHOME WIFI POWERED BY EERO

eero Mobile App

The eero mobile app is available on iOS and Android

WHOLEHOME WIFI POWERED BY EERO

How do Auto-Updates Keep my eero Network Safe?

eero makes this easy by automatically pushing updates as they’re available

WHOLEHOME WIFI POWERED BY EERO

How do I Connect Devices to the eero Network?

One final (and important) step is to remember to connect all of your devices to your new eero network

WHOLEHOME WIFI POWERED BY EERO

How Many Devices can one eero Support?

One eero can support up to 128 devices (you read that right)

WHOLEHOME WIFI POWERED BY EERO

How Many eeros do I Need?

Every home is unique, and eero was designed to be flexible so that it can be a fit for any home

WHOLEHOME WIFI POWERED BY EERO

How Much Distance Should There be Between eeros?

For the best experience when wireless, eeros should be no more than 50 feet away from each other

WHOLEHOME WIFI POWERED BY EERO

How to Reset eero

If you do need to reset your eero, you can do so through the eero app (instructions found [1]) pushing the reset button on the back (2nd-generation), or pushing the reset button on the bottom (eero)

WHOLEHOME WIFI POWERED BY EERO

The Different States of an eero LED

Every eero and eero Beacon has an LED light