Shop Blog Help Center Contact Construction

HELP CENTER

What can we help you with?

Please search our helpful support articles.

INSTALLATION

FIBER LINE BURY

• Frequently Asked Questions About the Drop Bury Process

• Why is my Metronet Fiber Optic Line/Cable Laying on Top of the Ground?

INSTALLATION EQUIPMENT

• Do I Need any Extra Gadgets for my Phone to Make the Service Work?

• How to Self-Install Your Metronet Services (Students Only)

• What Kind of Equipment and Wiring Will I Need? Will my Existing Equipment Work With Metronet?

• Will my Phone Service be Interrupted During Installation?

• Will my TV Work With This Service?

INSTALLATION PREPARATION

• Do I Need to be On-Site for the Installation? How Long Will it Take?

• Metronet Certified Home

• Set up Autopay With ACH and get a $25 Account Credit!*

• Should I Cancel my Existing Service?

• Should I do Anything to Prepare?

See all 6 articles...

INSTALLATION PREPARATION

• When will my service be installed?