How to Power Cycle Your Gigabit Minnesota Equipment

If you're experiencing internet issues, a quick reboot can often help. Here's how to do it:

1. Find the equipment: Look for a small device, like the one pictured below, typically located in the basement, utility room, or wherever your home's Ethernet wiring converges. It is a white box with a power cord and network cables attached.
   
   
2. Unplug the power: Unplug the power cord from the wall outlet. Wait about 30 seconds.
3. Plug it back in: After 30 seconds, plug the power cord back into the wall outlet. A small light on the box should turn off when it's unplugged and come back on once it's powered up again.

That's it! This simple step usually gets things working again.
If your services are still slow or disrupted after power-cycling, please contact the Metronet 24/7 technical support team by:

• Chatting with us online at metronet.com
• Calling our 24/7 technical support team at 844-684-0215