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TELEPHONE
Remote Access Call Forwarding

Did you forget to activate Call Forwarding before you left for vacation? Don’t fret. This feature is great for activating or deactivating Call Forwarding from ANY touch-tone phone.

To use Remote Access Call Forwarding: Dial the remote access number: (765) 250-8723. You will be prompted to enter the area code and phone number from which you would like your calls to be forwarded (i.e. your home phone) followed by your assigned security PIN. Press *72 and you’ll hear a series of confirmation tones. At the dial tone, dial the number to which your calls are to be forwarded (the “forward-to” number) and you’ll hear another series of confirmation tones, then ringing. Wait for someone to answer your call. It is important that someone answers your call to activate this feature (see note). After someone answers hang up.

To cancel Remote Access Call Forwarding: Dial the remote access number: (765) 250-8723. You will be prompted to enter the area code and phone number from which calls are being forwarded and your security PIN.

Press *73

Listen for the tone and hang up.

Note: To activate this feature, you must be on the phone from which calls will be forwarded and you must call and connect to the “forward-to” number. If the line is busy or you receive no answer, repeat activation steps 1 through 4 within two minutes of your first attempt to save the forward-to number. Listen for the confirmation tone and hang up (activation occurs automatically on the second attempt even if the phone is not answered, as long as the second attempt is made no later than two minutes after the first attempt). Calls forwarded to long-distance telephone numbers will incur long-distance charges for the full duration of the forwarded call. These charges will appear on your bill.